Account Manager at Back40 Design

Date of Posting



Jennay Wangen
[email protected]

Additional Info

To apply, please send your cover letter and resume to [email protected].

Company Name

Back40 Design

Position Title

Account Manager

Qualifications & Requirements

The Account Manager will focus on strengthening relationships with and identifying selling opportunities to our current customer base. The position is instrumental in developing long-term customer relationships, increasing customer retention, and building value by consulting on branding, marketing and website needs. The ideal candidate will possess a positive attitude, ambition, and passion for helping customers.

Duties & Responsibilities

As an Account Manager, your job duties will include (but are not limited to):

  • Service and grow relationships in existing database of clients.
  • Advise clients on upgrades, enhancements, and marketing opportunities - including web design, development, pay-per-click and social advertising, branding, and graphic design services.
  • Answer customer service calls/requests and greet clients in a timely, efficient and knowledgeable manner.
  • Prepare regular reports and status updates on leads and opportunities for company leadership.
  • Utilize and maintain internal CRM to track and support sales and client communication efforts.
  • Work collaboratively with team members to accurately research and quote new business.
  • Network and promote a positive, consistent brand image on behalf of the company.
  • Stay current on digital trends and best practices according to industry standards and user experience research.

Qualifications & Requirements

  • Knowledge of industry best practices as it relates our services, including: user experience, SEO, PPC and social advertising, website design and development, HTML/CSS, databases and website programming, branding, print design, customer service and support.
  • Bachelor's degree from four-year college or university preferred.
  • At least 2 years experience in digital marketing or related field.
  • Proficient in using G Suite Apps (Google Docs, Sheets, Calendar, Mail)
  • Excellent communication skills, both written and oral.
  • Self-motivated and excel at networking and relationship building.
  • Ability to plan and organize, set priorities and multi task in a fast-paced environment.
  • Strong problem-solving and analytical skills.

Application Process

To apply, please send your cover letter and resume to [email protected].