Data Quality and Operations Specialist

Date of Posting



Jackie Hines
[email protected]

Additional Info

Company Name

Better Business Bureau of Central Oklahoma

Position Title

Data Quality and Operations Specialist

Qualifications & Requirements

The Data Quality and Operations Specialist position professionally, efficiently and accurately performs the following: Updates and verifies Accredited Business and Non-Accredited business information, including file quality, license checks and payment collection and processing. Together this position provides general support to the continuity of the entire BBB organization. Responsibilities 1. General Duties: • Perform monthly licensing verifications on all Non-ABs where the industry requires a license including custom text as necessary following SRL guidelines • Perform Data Quality duties as needed • Call AB that are past due on payment and installment plans to recoup past payments • Listen and identify accredited business needs, communicate needs to management and submit ideas or suggestions for enhancements • Respond to all requests via phone, email or fax within 24 hours of receipt 2. Other Duties: • Maintain confidentiality for all corporate, personnel and research matters • Front desk for phone support when requested • Other miscellaneous duties as assigned Requirements • Highly proficient in MS Office applications (Word, Excel, Outlook, Power Point) • Proficient in computers and programming, able to troubleshoot problems in different areas • Excellent spelling, grammar, and written communication skills with a high level of attention to detail in composing, typing, and proofreading materials • High attention to detail and organization • Excellent telephone and oral communication skills • High level of interpersonal skills and ability to handle sensitive information and documents with confidentiality • Knowledge of office administrative procedures and ability to operate most standard office equipment

Additional Job Details

How to Apply Submit your resume and cover letter to [email protected]